Shipping

We’ll make sure your jewellery is delivered safely and as fast as possible. Shipping policy details are listed below.

 

Packaging

Shipping

  • Shipping costs AU $15 for the first item. Each one after that is FREE.
  • Shipping costs International is $25 and goes registered mail. (Australia Post Charges are $26 for any registered postal item – even if under 500 gm)
  • Orders are dispatched immediately the funds have been cleared.
  • All orders are shipped via Express Post using Australia Post..
  • All items are sealed in weatherproof packaging.

Delivery Times

  • Perth, Western Australia 24-48 hrs
  • Regional WA & Eastern States 2-3 days
  • International deliveries 5-10 days

Tracking

  • A receipt with Order Number will be emailed to you after checkout.
  • We email clients with their own tracking so they can check the whereabouts at any time.
  • You can also view the receipt online. There’s a link in the confirmation email.

Refunds

  • Please choose your items carefully …
  • Goods cannot be returned if you change your mind or decide you don’t like them.
  • We will refund your purchase if workmanship is obviously faulty. They must be returned at your expense and still in the original condition as when they were shipped.

Payments

  • Julleen Bridal uses PayPal for all payment processing.
  • You do not need to have a PayPal account. Your own credit or debit cards are fine.
  • We do not collect or store your credit card information. All transactions take place on the Paypal website secure servers.
  • Orders will be sent to the billing address you provide during checkout.

For any other information please contact us or post your question below:

2 thoughts on “Shipping

  1. Re the Lobe Lift Secret earring: I would like to buy a pair but my address continues to be described as invalid on your site! Please advise me. June

    1. I will get someone to look at this..what country do you live…

Leave a Reply

Your email address will not be published. Required fields are marked *